‘Renew subscription before expiration date to avoid New Rates’ – MultiChoice tells Customers

In a bid to cushion the impact of its recent tariff adjustments, MultiChoice Nigeria has announced a support package for its DStv and GOtv subscribers.

On Monday, in an email to customers, the pay-TV firm said from March 1, customers on the DStv premium bouquet will pay N44,500, compared to the current rate of N37,000, and those on Compact+ would pay N30,000 – up from N25,000.

Customers on Compact bouquet will pay N19,000 — up from N17,000.

Similarly, GOtv Supa customers will henceforth pay N16,800 — up from N15,700.

However, in an email on Tuesday, the company urged subscribers to renew their subscriptions before the expiration date to exempt them from the new rates for a specified period, as a reward for their loyalty.

MultiChoice said subscribers on both DStv and GOtv can also take advantage of the Step Up offer.

Which enables them to enjoy premium content beyond their current package through an automatic upgrade to a higher package upon payment for a package above their current subscription.

According to the firm, the Step-Up offer, which began in January, will continue until March 31.

As part of the palliative package, MultiChoice said it would also announce a reduction in the subscription for Showmax, its streaming service, on February 28.

However, the Federal Competition and Consumer Protection Commission (FCCPC) has summoned MultiChoice to explain the company’s intended hike in DStv and GOtv subscription rates