Customers to Get Refund for Failed Airtime, Data in 30-Second
NCC introduces 30-second refunds for failed airtime and data purchases, with timeline for transactions with pending status.
NCC introduces 30-second refunds for failed airtime and data purchases, with timeline for transactions with pending status.
A lawsuit has been filed by the Socio-Economic Rights and Accountability Project (SREAP) against President Bola Tinubu’s administration and the Nigerian Communications Commission (NCC). The lawsuit challenges the 50% increase in telecom rates, which SREAP claims is illegal, unfair, and unreasonable. The NCC recently approved the tariff hike, which raised the cost of a one-minute … Read more
The Nigerian Communications Commission (NCC) has approved the request of telecommunications companies (telcos) to increase tariff. In a statement on Monday by Reuben Muoka, the commission’s director, public affairs, NCC said the approval was pursuant to its power under Section 108 of the Nigerian Communications Act, 2003 (NCA) to regulate and approve tariff rates and … Read more
The Nigerian government has granted permission to telecommunications service providers to raise the prices of voice calls, data plans, and SMS messages. The Minister of Communications, Innovation and Digital Economy, Dr Bosun Tijani disclosed this on Wednesday, January 8, 2024, at a stakeholders’ meeting with Mobile Network Operators (MNOs) in Abuja. He said consultations and … Read more
The Nigerian Communications Commission (NCC) has unveiled new Subscriber Identity Module (SIM) replacement rules for individuals, corporate organisations and IoT/machine to machine. NCC released a new comprehensive document bearing the guidelines for both individuals and corporate consumers recently. The NCC, in the document titled, ‘Business Rules and Operational Processes for Implementation of the SIM Replacement … Read more