Customers to Get Refund for Failed Airtime, Data in 30-Second
NCC introduces 30-second refunds for failed airtime and data purchases, with timeline for transactions with pending status.
NCC
Despite Rebrand, Nearly 3,000 Subscribers Dump Network
Almost 3,000 subscribers left T2 between August and October 2025, showing the telecom rebrand has yet to slow customer exits.
9mobile Changes Name, Logo
Telecom operator 9mobile has announced a transformation of its brand identity and business strategy, unveiling itself as T2, a bold, youthful, and innovation-driven digital lifestyle brand with a renewed mission to power Nigeria’s digital economy. Obafemi Banigbe, chief executive officer of 9mobile (now T2), at the brand relaunch event, in Lagos, on Friday, declared the … Read more
Subscribers get New Ultimatum to Reclaim Airtime on Deactivated Lines
The Executive Vice Chairman/CEO of the NCC, Dr Aminu Maida, who was represented by the Executive Commissioner for Stakeholder Management, Rimini Makama, said the initiative is part of efforts to balance consumer rights with operational realities in the telecommunications sector. The Nigerian Communications Commission has proposed a 12-month grace period for subscribers to reclaim unused … Read more
‘You dey vex. We know’ – MTN reacts after 15GB 200% data Price Hike
The Nigeria’s largest telecom operator, MTN, has issued a public apology to its customers following widespread complaints about a sudden 200% increase in the price of its popular 15GB data bundle. The price hike where internet subscribers will have to pay N6,000 for a 15GB weekly data plan which is a 200% increase from the … Read more
NLC suspends nationwide protest as New Arrangement Reached With FG on Telecom Tariff Hike
The Nigerian Labour Congress (NLC) has put its nationwide protest on hold after reaching a new agreement with the Federal Government regarding the planned 50% increase in telecommunication tariffs. Last week, the labour union publicly announced plans for a protest against the increased tariffs, which they believe will have a negative impact on Nigerian citizens. … Read more
NLC rejects 50% increase, proposes new rates for Call, Data, SMS
The Nigeria Labour Congress has proposed a five per cent increase in telecom tariff hike rejecting the 50 per cent approved by the Nigerian Communications Commission (NCC) and insisted on embarking on February 4 protest. The NLC spokesman Benson Upah said on Channels Television’s Sunrise Daily programme on Thursday “They keep on emasculating us through … Read more
FG, NCC dragged to Court for Increasing Price of Call, Data, SMS
A lawsuit has been filed by the Socio-Economic Rights and Accountability Project (SREAP) against President Bola Tinubu’s administration and the Nigerian Communications Commission (NCC). The lawsuit challenges the 50% increase in telecom rates, which SREAP claims is illegal, unfair, and unreasonable. The NCC recently approved the tariff hike, which raised the cost of a one-minute … Read more
JUST IN: NCC approves Price Increase of Call, SMS, Data for Networks, Set limits
The Nigerian Communications Commission (NCC) has approved the request of telecommunications companies (telcos) to increase tariff. In a statement on Monday by Reuben Muoka, the commission’s director, public affairs, NCC said the approval was pursuant to its power under Section 108 of the Nigerian Communications Act, 2003 (NCA) to regulate and approve tariff rates and … Read more
Service Providers issued ultimatum to deactivate USSD Service over N250b Bank debts
Except there is any other intervention, telecommunication companies (Telcos) have issued an ultimatum to suspend Unstructured Supplementary Service Data (USSD) services due to unpaid bank debts amounting to N250 billion. There are indications emerging on Monday that the telecoms operators have concluded plans to suspend the Unstructured Supplementary Service Data (USSD). This is as a … Read more